completing your transaction.
BABE, YER BAG IS EMPTY...
We're trying to get it to you ASAP BB!
TRACK YOUR ORDER:
1. Login to your Dolls Kill account.
2. Click Track My Shipment next to the order status.
3. If you don't see Track My Shipment, your order is still processing!
If you paid with Paypal, your tracking is emailed to your Paypal email address within 24 hours of shipment.
We're so sorry BB, we're not able to change or cancel orders after they are placed, they process too quickly..but we bet you'll love it when you see it. ;)
We may be! The best way to find out is to enter your email address in the out of stock box on the product page you're looking at! Then we can email you if and when we get it back in stock :)
Of course babe! We always do store credit for our returns, and we have a few rules. To see what they are and our full instrustions, click here.
If you’ve been issued credit it’ll be under the email you placed your order with! No code necessary, just follow the steps below:
1. Login to your Dolls Kill Account
2. Shop your booty off
3. Click on your shopping bag
4. Click the "Store Credit, Gift Card or Promo Code?", at the bottom of your cart BEFORE the checkout page.
5. Check the black box next to the amount of your store credit to apply it to your order.
If you didn’t have an account, one was created for you under the email you ordered with.
Uh oh! If you've received your order and something's wrong with it we need to be notified within 5 day of receipt. If the item is defective, damaged or incorrect we'll need a photo when you contact us to help! Dolls Kill is not responsible for any lost or stolen packages.
It depends babe, transit times vary by country and shipping service. Please go here to check out our shipping details.
We accept almost everything, for more info checkout our payments and ordering page. We accept Visa | Mastercard | Discover | American Express | Paypal and we even offer a service called Affirm that allows you to buy your goodies and pay us later. Find out more about it here.
Afterpay is a payment plan that lets you pay for orders $1-$1000 in four interest-free payments instead of all at once. View the deetz here.
If you have an active promo code, scroll down to the bottom of your shopping bag BEFORE checkout and click the Store Credit, Gift Card or Promo Code link to enter the code.
For all of our codes, some exclusions apply.
Hell ya! You can get em between 20-250 bucks. Find em here. They get sent electronically to the lucky babe's e-mail address immediately after you order it, or you can set a future delivery date!
Lucky you! You were emailed a code to enter in your cart once you are done shopping! Login and click Store Credit, Gift Card or Promo Code? at the bottom of your cart to enter your code. You'll see your total price go lower than a twerkin’ booty! You can use multiple codes at once, as long as you enter them one at a time.
Every country has its own taxes and customs fees that vary by type of product and order value. We ship to 200+ countries, and do not collect taxes or duties at time of order placement when shipping to most.
This means that buyers are responsible for any customs fees or advancement fees accrued on a package.
If you’re in the UK or Australia, the taxes in your country (VAT or GST) are included in your order at checkout, and we handle any customs or other charges on your behalf to expedite clearance on your order—what you see on your order is the total cost you will pay.
As of 1/1/2021, all orders shipping to the UK will have a 20% Tax added to their order total at checkout. This is the equivalent of UK VAT and will speed up customs clearance so we can get the order delivered to you from California.
What you see is what you pay! There will be no additional charges or fees incurred for delivery after you place your order.
GST is a standard tax on goods levied in Australia. As a US site, we collect this as a 10% tax applied to your cart at checkout. We are required to collect it on behalf of your homeland—this assures smooth and fee-free transit from California to you.
We love you, but we do not adjust prices on past orders. You get a good price errday with Dolls Kill, and you know if you wait til a sale you often miss out on the hottest stuff!
There's a pretty awesome search bar at the top right hand corner of your page, chances are if you type in something even remotely close to what the item is called, you'll be able to pull it up. Is the item currently out of stock? You might still have a chance; we occasionally restock the stuff we love most! If you see the item you love is out of stock enter your email address into the field that says: “Notify me when this is back in stock” and if we get it back in, we will let you know!
Are you a bad ass? Do you live in or around San Francisco, CA or are you ready to move here? Are you qualified? (your mom's opinion doesn't count) If you answered yes to all of these questions then go ahead and look at the available jobs we have on our career page. If we like what we see we will hit you back. Not everyone will get a response.
Sure as long as you ain't talkin trash hunny! If you want us to peep how cute you look in our sh*t, use #dollskill and @dollskill on Instagram. We giveaway $100 each week to a doll who's killin' it. For more visit our Be a Doll page. If we’re really digging your instagram/twitter/blog/myspace profile (is that still a thing?) We will reach out to you and ask you to rep some of our clothing. Please don’t email us and ask 4 free stuff.
We stand for Individuality and Self-Expression. We exist to empower you to unleash your inner IDGAF. We believe in standing up for what's right & we commit to coming clean when we mess up. You can read our statements here.
California’s Proposition 65 entitles California consumers to special warnings for Products that contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. Some of our products such as wallets, handbags, purses, backpacks, clutches, belts, clothing, jewelry or shoes may contain traces of lead. In accordance with Proposition 65, We issue the following warning to our California customers:
WARNING: Some Products on our Online Store from time to time may contain chemicals that are known to the State of California to cause cancer and birth defects or other reproductive harm and may be included on the Proposition 65 chemical list. If you need additional information to make your purchase, please email us at: [email protected] We will respond as soon as possible to provide you with the information we possess about the materials within our products.
For more information on Proposition 65, please visit here. To learn more on lead-related FAQs, visit here: https://oehha.ca.gov/proposition-65/general-info/proposition-65-plain-language
The size chart below is not specific to brand types but a general guideline for you to follow. When reading the description of a style, look for words like 'fitted', 'loose' or 'baggy' to get an understanding of how the style fits. We all shop here so contact us if in doubt about your size!